What is your EmailPush account's status
An account that is "Active" can submit an email, purchase credit, and send an email.
EmailPush has many automated systems and staff that monitor accounts and email delivery.
There are many reasons why an account may be placed "Under Review". And it is important to remember that this is a temporary status. While an account is Under Review, email delivery is paused and credit cannot be purchased. However, email can still be submitted and in the likely event that the account is reactivated then any email submitted before and during the review will be placed back into the queue and sent.
When an account is placed Under Review, you will need to take action to have the account reactivated. But in all cases, if you have any questions or concerns, please feel free to reach out to the Support team
Should your account be placed into a Disabled status, you will almost certainly need to contact our Support team
for more information.
While an account has a Disabled status you will not be able to log in, submit emails, or access the account in any way. Any email that was in progress would be immediately canceled. Any links in emails that have already been sent will be blocked with a warning message to recipients that happen to click on the links.
Typically there is a fairly profound security risk or a violation of the EmailPush terms of service that has prompted this to occur.
Email Delivery Status in Email-Push
Each and every email sent through your Email-Push account is considered unique. Each unique email will only ever be in one status at any time. The overall activity option on your email-push account will track each event that an email experiences. ...
How to manage your EmailPush account reputation and delivery
Account reputation is designed to be a reflection of the quality of email being sent on the account. Improving an account's reputation will simultaneously improve an account's delivery and vice versa. How is my account reputation calculated? Each ...
Contact statuses in Email-Push
Every email address in your email-push account is unique and each contact has its own status. The contact status is important as the status determines if and what kind of email can be sent to the contact. Email-push supports the following ...
How does the contact pruning work in EmailPush
When Contact Pruning is enabled, contacts are automatically blocked after a specified number of emails are sent with 0 opens. The Contact Pruning setting is on your Settings Screen under the Sending tab. Set a limit on the number of emails that can ...
What are the bounce error categories and filters
If an email bounces, this means that there is likely a permanent or temporary reason the email could not be delivered. If not stated otherwise, EmailPush system will work to send the email for up to 48 hours, however, if it cannot be delivered at ...